1. Information We Collect

• Account Data

  Name, email, organisation details, billing info.

• Usage Data

  Actions within Tasgen (e.g., TAS generation, collaboration activity).

• System Data

  Device type, browser, IP address, access logs, and diagnostic events.

• Training Package Data

  Public information retrieved to assist with TAS preparation (e.g., units, packaging rules).

2. How We Use Information

• Provide, maintain, and improve the Platform and features.
• Generate TAS outputs and support collaboration.
• Process billing and provide customer support.
• Send service notices and important updates.
• Detect, prevent, and address security or technical issues.

3. Sharing & Disclosure

We do not sell personal information. We may share limited data with service providers (e.g., cloud hosting, payments) under contractual obligations, or disclose information when required by law.

4. Data Security

We implement administrative, technical, and physical safeguards appropriate to the nature of the data, including encryption in transit, access controls, and monitoring. No method of transmission is 100% secure, but we continually improve our controls.

5. Data Retention

We retain data for as long as necessary to provide the service, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your personal information (subject to legal exceptions).

6. Cookies & Analytics

We use cookies and similar technologies to remember preferences and understand usage. You can manage cookies in your browser settings; some features may not function if cookies are disabled.

7. Your Rights

• Access and receive a copy of your personal data.
• Request correction or deletion of personal data.
• Opt out of non-essential communications.

8. International Transfers

Where data is processed outside your country, we take steps to ensure appropriate safeguards are in place consistent with applicable law.

9. Children’s Privacy

Tasgen is not directed to children under 16. If you believe a child has provided personal information, contact us to request deletion.

10. Contact

For privacy questions or requests, contact info@thecodesquad.com.au.